The Bard Colelctive are committed to respecting your right to privacy, complying with all applicable UK and EU laws to ensure that your personal information remains secure and only processed in line with your permission.

This policy covers how we collect, use and process your personal information when you submit your information to us or sign up to our launch notification.

If you do not agree to this privacy policy, then please do not submit your information on the website. From time to time we may make changes to this policy and will update this page to reflect those changes. Please check back frequently to see any updates or changes to this policy.

This website uses cookies to better the users experience whilst visiting the website.  Where applicable this website uses a cookie control system allowing the user on their first visit to the website to allow or disallow the use of cookies on their computer/device.  This complies with recent legislation requirements for websites to obtain explicit consent from users before leaving behind or reading files such as cookies on a user’s computer/device.

Cookies are small files saved to the user’s computer’s hard drive that track, save and store information about the user’s interactions and usage of the website.  This allows the website, through its server to provide the users with a tailored experience within this website.

Users are advised that if they wish to deny the use of saving of cookies from this website onto their computer’s hard drive they should take necessary steps within their web browsers security settings to block all cookies from this website and it’s external serving vendors.

Cookies

This website uses tracking software to monitor its visitors to better understand how they use it.  This software is provided by Google Analytics which uses cookies to track visitor usage. The software will save a cookie to your computer’s hard drive in order to track and monitor your engagement and usage of the website, but will not store, save or collect personal information.  You can read Google’s privacy policy for further information: http://www.google.com/privacy.html

Other cookies may be stored to your computer’s hard drive by external vendors when this website uses referral programs, sponsored links or adverts.  Such cookies are used for conversion and referral tracking and typically expire after 30 days, though some may take longer.  No personal information is stored, saved or collected.

How we use your personal data

We will always treat your information as private and confidential (but reserve the right to disclose this information with the law requires). We may use your data in the following ways;

Your E-Mail address

Processing any enquiry you submit.

If you contact us about our newsletter or other related services we will use the information you provide in that contact and any information submitted as part of your contact to respond to your enquiries.

During enquiries, you are under no obligation to provide us with any details, but if you withhold information then we may not be able to help.

Direct Marketing and other Marketing Services

Your email address will be if used to submit for our newsletter or launch alerts be used for the marketing purpose of contacting you about our services and current business status. If forever reason you do not wish to receive these at the bottom of any email we send you will be able to unsubscribe or you can contact us directly to opt-out.

We will only ever contact you about our own services or directly related services.

Who we share your information with.

You should be aware that if we are requested by the police or required under UK law to release your data, we are entitled to do so.

We will never sell, distribute or disclose any of your personal data (except anonymous aggregate information) to any third party without your consent.

Security

We follow accepted industry standards to protect the personal information you submit to us. We will always take all reasonable steps including technical, organisation and staff training precautions to ensure that your data is treated securely and in accordance with this policy.

Where we store your data

Your data is only stored within servers within the European Economic Area (EEA) which conform to the General Data Protection Regulation (GDPR).

Retention

We will only retain your personal data for as long as necessary to fulfil our launch and marketing newsletter notifications. You can remove yourself at any time from this list by clicking opt-out in any email or by contacting us.

HotJar

We use Hotjar in order to better understand our users’ needs and to optimize this service and experience. Hotjar is a technology service that helps us better understand our users experience (e.g. how much time they spend on which pages, which links they choose to click, what users do and don’t like, etc.) and this enables us to build and maintain our service with user feedback.

Hotjar uses cookies and other technologies to collect data on our users’ behavior and their devices (in particular device’s IP address (captured and stored only in anonymized form), device screen size, device type (unique device identifiers), browser information, geographic location (country only), preferred language used to display our website). Hotjar stores this information in a pseudonymized user profile. Neither Hotjar nor we will ever use this information to identify individual users or to match it with further data on an individual user. For further details, please see Hotjar’s privacy policy by clicking on this link.

You can opt-out to the creation of a user profile, Hotjar’s storing of data about your usage of our site and Hotjar’s use of tracking cookies on other websites by following this opt-out link.

Contacting us

You can contact us directly if you have any questions regarding this policy or the use of your data at studio@thebardcollective.co.uk